Ed and I would like to thank you and your fabulous staff for helping us realize our dream of owning a beach front home. Although we are "Mexico savvy" buying real estate in a foreign country can be daunting. Grant, you were patient with our endless questions, you listened carefully to my concerns and you were always available with clear, knowledgeable, and honest answers. For me honest communication is key and I am so grateful for that.
While other real estate professionals might consider their job done at the close of the sale, not you and your team! You continue to make sure my needs and expectations are met. Anything I have needed from cleaning people to propane refills you or Alexa have facilitated.
I would never look elsewhere for real estate needs because I have found the best in you and your staff. I appreciate your professionalism and friendship, I feel I have truly made a trusted friend.
February 14, 2016
Just a note to let you know how much we enjoyed working with you in the sale of our house in Las Conchas. You were always professional and upbeat. You seemed to really care about us and the sale of our house. When the offer finally came in you handled all the legal/escrow work with extreme professionalism. We did not have to worry about how to do this transaction in Mexico. It was very smooth and stress free.
We would certainly recommend you to anyone who is looking to buy or sell real estate in Mexico.
Jim and Charmaine McKaskle
October 26, 2015
Mar and I are extremely appreciative of the professional and congenial manner in which the transaction was handled by you and your staff. If we have the opportunity to recommend your services to others in the future we will certainly do so.
It is our hope that we will be able to connect with you at some point in the future and we wish you all the best.
July 17, 2015
Will recommend you anytime friend. Put this mail in your book and have a great many years selling the hell out of property in Las Conchas. No one is better than you that is a good friend, trusted person and knows how to get things done to sell a home in Las Conchas. There is no reason to use any other person to sell a home in Las Conchas than our friend, Grant McKenzie.
December 01, 2014 9:13 PM
Thank you for all your help in closing my parents’ Rocky Point condo. You have been both very professional and a pleasure to work with! As always, I will be happy to recommend your service(s) to anyone looking to buy or sell in the Rocky Point area!!!
Wishing you a wonderful holiday season!!
Oct. 29, 2013
Dear Grant Mackenzie Sr,
I would like to thank you and your staff for the fine service you provided us in the sale of our condo. I know it was hard with the economy in a slump at the time we listed the property .I appreciate your recommendations and also not putting any pressure on us to change the price, but at the same time gave us good advice on what the market was doing in Rocky Point. We were able to get almost everything that we wanted in the sale of the property.
I also want to let you know how impressed I was with your professional staff during the listing through the closing. I would like to mention a few Reyna, Erelis, and Hector, I am sure there were many more that I did not have the opportunity to meet or deal with.
I would highly recommend you and your Remax office to any one who is considering buying or selling their property.
John Jensen MD
To Grant MacKenzie Sr. and the Staff at REMAX in Rocky Poin, Mexico.
Grant, Hector, Erelis,Reyna and Alexa:
My sincerest gratitude goes out to all of you for making the Sale of my place in Rocky Point, Mexico one of the most pleasant transactions I have ever experienced in Real Estate.
For almost 30 years I have been a Real Estate Agent in Omaha, Nebraska and I know that it is a lot of work to ensure that from the Listing to the closing of a property it can become very intense and difficult for both Agent and Seller.
My sincerest Thanks to you Grant, and your great staff for making a very difficult desicion to sell my place less emotional and frustrating. You are the ultimate Professional in the industry and I will definitely recommend you and your company to others I know in the community or that may be looking to invest in property in Rocky Point.
Again Thank You All very much.
My best regards all at Remax,
October 22, 2013
Carole and I want to thank you for the professional manner in which you sold our house in Las Conchas. I sold real estate in Rocky Point and can tell you from experience that your company is the best-run that I have seen.
Not only were we surprised at the quick sale, we were very pleased with the proficiencey of your staff. The closing was very easy and very smooth.
I would be happy to recommend Re/Max to anyone thinking about buying or selling property in Rocky Point. When it comes to Las Conchas, I don't think there is another choice, period.
We wanted to commend you for your excellent service during both the sale of our home and our simultaneous new property purchase, a stressful combination to say the least! You came to us through a recommendation from a highly trusted and respected business associate, so I don’t mind telling you that the bar was set pretty high from the onset. You went over and above what we were expecting and made both deals feel like they happened seamlessly, even with the last minute challenges that arose. Your insights and recommendations were spot on throughout the process. Had it not been for your commitment to us and your tenacity to make it happen, we likely would not have sold our house. Thank you so much for all your hard work.
The real surprise though came from the outstanding service the rest of your team provided. They were all professional, courteous and responsive throughout the entire process. Specifically, Erelis did a fantastic job. She kept up consistent communication from start to finish and was never to busy to stop and answer our multitude of questions. Our closing paperwork was handled by Reyna, who was amazing. Even with the final hour changes, she had everything in order and ready to go for our signing and made the whole process seem easy, which is no small feat when buying/selling real estate in a foreign country. Lastly, we would like to thank Hector for service above and beyond what anyone could expect. I don’t believe he was necessarily even a part of either of our deals, yet he stepped in and coordinated many of the last minute issues that needed addressing. He even went so far as to act as a liaison with our insurance company to get the weather damage that occurred a week before closing taken care of. Kudos to your entire RE/MAX team!
We would recommend your services to anyone. Or I should say, we will continue to recommend your services, since we’ve already sent friends your way.
Larry & Jen Shinn